サポート
IBM
http://www-06.ibm.com/jp/software/supportguide/pdf/ssh_20090116.pdf
Microsoft
http://download.microsoft.com/download/3/E/8/3E88A1D5-C7F7-40CD-9D97-63BB083E035F/PMC_Datasheet.pdf
Adobe
http://www.adobe.com/support/programs/enterprise/platinum_gold/
http://www.adobe.com/jp/support/programs/policies/#item-6
Oracle
http://otndnld.oracle.co.jp/document/products/oracle11g/111/doc_dvd/server.111/E05759-03/problems.htm